Terms and Conditions

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this Privacy Statement to explain how your personally identifiable information is collected (both on-line and off-line) and used, and to explain the choices you can make about the way your information is used.

To make this notice easy to find, we make it available by a Web link on our homepage.

DNA Specialty  Inc. does not sell or share the personally identifiable information it collects from you with third parties except as described in this Privacy Statement.

This Privacy Statement is subject to any specific DNA Specialty  Inc. affiliate privacy statement that may apply and our privacy practices may vary as required by local law.

If you would like to contact DNA Specialty  Inc. without submitting personally identifiable information online, you can contact us by using the contact information provided on our Web pages.

The Information We Collect

If you wish to contact DNA Specialty  Inc. , we typically ask you to provide personally identifiable information, such as name, address, phone number, e-mail address, as well as information about the products you are using. This information helps us to reply to you. To use certain parts of this Web site, you may be required to complete the registration form and provide contact information (such as name and e-mail address). If you are making a purchase online, we will also require your credit/debit card information, expiration date, billing address, shipping address and related information. If you refuse to provide the information that DNA Specialty  Inc. requires in order for DNA Specialty  Inc. to provide you with a product, service or information, you will not receive the product, service or information.

How We Collect Information

There are a number of ways in which DNA Specialty  Inc. may collect personal information from you. Personal information may be collected if you provide personal information via: Web site registrations, Web site forms, faxes, surveys, responses to mailed materials, subscription to our newsletter and other publications and contests, our interaction in telephone calls, and in person. In addition, DNA Specialty  Inc. may collect aggregate information on the Web pages that customers access or visit.

To use certain parts of this Web site, you may be required to complete the registration form and provide contact information (such as name and email address). In the case of on-line shopping, you will be required to provide your name, shipping address, credit card number and expiration date.

DNA Specialty  Inc. may also collect information through the use of cookies. A cookie is a small file that a Web site puts on a user's hard drive. This file identifies specific information about previous visits to the site. The cookie may store the user's country, language, an assigned random session ID, name and address information. Most browser applications allow you to block or limit the use of cookies. Consult the help menu of your browser application for details. If you block the use of cookies, you may not be able to use some of the features on the DNA Specialty  Inc. site.

The DNA Specialty  Inc.  Web site contains links to other sites. Please be aware that DNA Specialty  Inc. is not responsible for the privacy policies of such other sites. When you leave our site, we encourage you to read the privacy policies of each Web site that you visit. DNA Specialty  Inc. ‘s Privacy Statement is for DNA Specialty  Inc. ’s Web site only.

Those who want to communicate with DNA Specialty  Inc. but do not wish to give personally identifiable information online may use the contact information that we provide on our Web pages.

How We Use Information

DNA Specialty  Inc. may share the information it collects with DNA Specialty  Inc. ’s affiliates, agents and partners so that DNA Specialty  Inc. and its affiliates, agents and partners can:

- Respond to your questions

- Provide customer support

- Provide you with product news and newsletters, including information about events,  
   seminars, updates and helpful tips regarding the products and services of DNA Specialty  Inc.

   and its partners

- Enable online shopping

- Enable you to participate in contests

- Send you special promotions and commercial advertisements

- Contact you with surveys to help us improve the way we do business

-Send you information regarding the products and services of DNA Specialty  Inc. and its

  partners

- Allow you to sign up for online services and register products

- Create and maintain reseller partnerships

- Notify you about administrative matters relating to the DNA Specialty  Inc. Web site and the
   products and services of DNA Specialty  Inc. and its partners

- Improve the products and services of DNA Specialty  Inc. and its partners and the way we do
   business

DNA Specialty  Inc.’s partners include independent vendors, suppliers, licensors, contractors, distributors, resellers, dealers, OEMs and other parties who have a business relationship or a potential business relationship with DNA Specialty  Inc. .

When you order products or services, DNA Specialty  Inc. may transfer your personally identifiable information to an DNA Specialty  Inc. affiliate, agent or partner. In some instances, when DNA Specialty  Inc. does this, the DNA Specialty  Inc. affiliate, agent or partner may share information with an unaffiliated third party for purposes related to the order such as completing an order, providing or receiving information related to the order, providing or receiving a service related to the order, processing credit, obtaining export clearance and arranging for shipping and handling.

While DNA Specialty  Inc. cannot guarantee complete security of the information we collect from you, whenever DNA Specialty  Inc. transfers personally identifiable information to DNA Specialty  Inc. ’s affiliates, agents and partners, it is with the understanding that the information should be used for the purposes described herein and that reasonable measures should be taken to aid against unauthorized access to such information.

DNA Specialty  Inc. may use cookies to track the number of users to our Web site over time, recognize repeat visits to our Web site and to facilitate Web navigation and online shopping.

DNA Specialty  Inc. may also use cookies to track pages visited during a single session. DNA Specialty  Inc. may use cookie information to adjust the presentation of our Web site and to make it more effective. We may use cookies to store user preferences, record session information, record user-specific information (such as the pages the user accesses or visits), alert users to new areas that we think might be of value to them, market products and services to users and record past activity at a site. DNA Specialty  Inc. may also use IP addresses to analyze trends, administer the DNA Specialty  Inc. Web site, track user’s movements and gather broad demographic information. DNA Specialty  Inc. may link the information it collects by the use of cookies to specific personally identifiable information.

Some of our partners may use cookies on our site. However, we have no access to or control over those cookies.

Personally identifiable information may be combined with business information. Information collected on-line may be combined with information collected off-line. Personally identifiable information may be enhanced or merged with data from third parties for the purposes of marketing.

In the event of a merger, acquisition, spin-off or other transaction related to DNA Specialty  Inc. , an DNA Specialty  Inc.  business unit or a portion of DNA Specialty  Inc. ’s assets, DNA Specialty  Inc. may transfer the information collected from you to the surviving party, acquiring party or other party related to the transaction. When DNA Specialty  Inc. believes it is required by law, DNA Specialty  Inc. may also share that information with government agencies and authorities and as requested in court or administrative proceedings.

DNA Specialty  Inc. reserves the right to disclose the information it collects if DNA Specialty  Inc. believes that such disclosure is necessary to comply with applicable law or legal process, to avoid liability for DNA Specialty  Inc. and/or its affiliates, agents and partners, and/or to protect the rights and property (including intellectual property) of DNA Specialty  Inc. and others, including DNA Specialty  Inc. ’s affiliates, agents, partners and customers. Further, DNA Specialty  Inc. may disclose the information it collects if DNA Specialty  Inc. suspects that an individual or entity has provided fraudulent or illegal information, has committed an illegal, fraudulent or wrongful act or omission, has attempted to pose as someone else, or has attempted an unauthorized use or access of any computer system or Web site.

The information that DNA Specialty  Inc. collects may be collected, transferred to, stored and processed in the United States and any other country in which DNA Specialty  Inc. and its affiliates, agents and partners maintain facilities. By using this Web site or providing your information to DNA Specialty  Inc. , you consent to such transfer of your personally identifiable information. You may opt-out of such transfers by following the opt-out procedures set forth below.

Our Commitment to Data Privacy

While DNA Specialty  Inc. cannot guarantee complete security of the information we collect from you, we have put in place physical, electronic and managerial procedures to aid in the prevention of unauthorized access to and improper use of the personally identifiable information we collect from you and to aid in the accurate maintenance of this personally identifiable information.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information at our Web site from those we actually know are under 13, and no part of our Web site is structured to attract anyone under 13.

How You Can Access and Correct Your Information

You can request access to correct your personally identifiable information by contacting us at the following:

Email: info@trydna.com
Telephone: 1-800-608-4446
Mail Address: DNA Specialty  Inc.
Attention: Privacy Policy
1415 W. 178th St. 

Gardena   CA  90248

You may correct factual errors in your personally identifiable information by sending us a request that credibly shows error. DNA Specialty  Inc. reserves the right to verify your identity before granting access to this information or making corrections, and reserves the right to deny access to anyone who does not confirm their identity to DNA Specialty  Inc. ’s satisfaction.

How You Can Opt-Out

You have choices about how your information is used and transferred. If you do not wish DNA Specialty  Inc. to use your information to send you promotions and commercial advertisements regarding the products of DNA Specialty  Inc. and its partners, you may opt-out of such communications by contacting DNA Specialty  Inc. as set forth below. If you do not wish DNA Specialty  Inc. to transfer your information to DNA Specialty  Inc. ’s affiliates, agents and partners so that they may send you promotions and commercial advertisements, you may opt-out of such a transfer by contacting DNA Specialty  Inc. as set forth below. If you do not wish to receive promotions and commercial advertisements through email or SMS messages, you may opt-out of receiving such communications by contacting DNA Specialty  Inc. as set forth below. If you do not wish DNA Specialty  Inc. to transfer your information to the United States or outside of your country for processing, you may opt-out by contacting DNA Specialty  Inc. as set forth below.

To opt-out, please identify the subject of your communication as “Remove,” specify the types of uses or transfers of your personally identifiable information that you wish to opt-out of, and contact us as follows:

Email: info@trydna.com
Telephone: 1-800-608-4446
Mail Address: DNA Specialty  Inc.
Attention: Privacy Policy
1415 W. 178th St. 

Gardena   CA  90248 If you opt-out, DNA Specialty  Inc. reserves the right for DNA Specialty  Inc. and its affiliates, agents and partners to continue to use and transfer your information in order to process and fulfill your orders and requests for service, information and products and to notify you about administrative matters relating to the DNA Specialty  Inc. Web site and the products and services of DNA Specialty  Inc. and its partners.

Contact Us

We welcome questions or comments about our Privacy Statement. You may also contact us if you feel that your personal information is used in a way inconsistent with this Privacy Statement. You can do this by contacting us as follows:

Email: info@trydna.com
Telephone: 1-800-608-4446
Mail Address: DNA Specialty  Inc.
Attention: Privacy Policy
1415 W. 178th St. 

Gardena   CA  90248

Policy Updates

DNA Specialty  Inc. may revise its Privacy Statement from time to time. Please revisit this site on a regular basis to check for any revisions and DNA Specialty  Inc. ’s then-current Privacy Statement. You may opt-out of the usages specified in the then-current Privacy Statement at any time by following the opt-out procedures specified in that Privacy Statement.

Date of this Last Policy Update: July 09, 2010.

Terms and Conditions

DNA WARRANTY INFORMATION

DNA LIMITED WARRANTY

DNA Products have a one year limited warranty.  This warranty starts on the date of the invoice for that item.  This warranty covers all material and workmanship defects.  In the event that an item needs to  be returned within the warranty period, you must first contact the original seller ( dealer ) of that part  to  obtain an RMA ( Return Material  authorization ).  At DNA’s discretion we will replace or repair the part at no cost to you.  DNA will not be responsible for any cost of labor associated with the part in question

DNA LIMITED CHROME WARRANTY

DNA Chrome warranty is one year from date of invoice.  User care and maintenance plays a large role in the condition and care of the product.  Products should be cleaned with a solution of mild soap and water.
You may wax the product if you chose with a high quality carnuba wax which contains no abrasives.

Their may be small flaws or marks in time which do not constitute a flawed product. There may be corrosion defects due to salt  spray from ocean areas or snow areas. 
Chrome exposed  to improper care or cleaning, and or corrosive chemicals are not covered by the warranty. Products may be returned after receiving an RMA. We cannot and will not ship out replacement product until the returned product has been received by DNA and has been inspected, and determined product is eligible for warranty replacement.  We will make every effort to ship replacement product in a timely manner, however there may be times due to manufacturing delays or schedules that the product will not be immediately available.  We will not liable for any labor or other cost incurred beyond the original cost of the product.   

DNA FRAME WARRANTY
DNA frames are warranted against defects in material and workmanship for a period of one year from original date of purchase.  DNA will not be liable for any paint or labor cost under any circumstances. Our frames are made with custom applications in mind.  We strongly suggest “mocking up the frames with other  parts prior to any painting or frame modifications.

LIMITATIONS OF WARRANTY

All warranties are nontransferable, limited to or through original retail purchaser of the product only. The warranty starts from date of purchase ( invoice date ) from DNA. If the product was purchased from a dealer: the warranty date will be from the original date of invoice: not from the purchase date from the dealer.  Repair or replacement of product is your sole and exclusive option from DNA.

DNA is not responsible for incidental or consequential damages.  Implied warranties are limited to one year from purchase(invoice) date.  There are no express or implied warranties beyond those set forth in this document. DNA reserves the right at our discretion to investigate all warranty claims. 

EXCHANGES/MISSING PRODUCT
Missing product, damaged or incorrect product must be reported within 72 hours of receiving the product. You mount it, you use it, it’s yours. No exchanges after 30 days from the invoice date.

THE FOLLOWING ARE NOT COVERED BY ANY WARRANTY
1)  Any wheels or accessories which has been exposed to racing, misuse, negligence, improper installation or
     collision or damage from wheel weight.

2)  Damage resulting from road debris or road hazards.

3)  Damage from the use of improper cleaning materials or solutions: including abrasives, compounds  and acids.

4)  Any wheel installed incorrectly or on a vehicle other than the wheel was designed for.

5)  Any wheel or accessory  which has been modified or altered by a party other than DNA.

6)  Corrosion or defects not applicable to manufacturing defects or material defect.

7)  Damage due to unlawful operation.

8)  Labor, paint or any other costs incurred by DNA in connection to any warranty claim.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of DNA Specialty Inc. . The collective work includes works that are licensed to DNA Specialty Inc. . Copyright 2010, DNA Specialty Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with DNA Specialty Inc. or purchasing DNA Specialty Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with DNA Specialty Inc. or to purchase DNA Specialty Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by DNA Specialty Inc. . You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of DNA Specialty Inc. used in the site are trademarks or registered trademarks of DNA Specialty Inc.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, DNA Specialty Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. DNA Specialty Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. DNA Specialty Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
DNA Specialty Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DNA Specialty Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a DNA Specialty Inc. product is mistakenly listed at an incorrect price, DNA Specialty Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DNA Specialty Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DNA Specialty Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by DNA Specialty Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
DNA Specialty Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to DNA Specialty Inc. .


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of DNA Specialty Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of DNA Specialty Inc. products must be commenced within one (1) year after the claim or cause of action arises. DNA Specialty Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. DNA Specialty Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a DNA Specialty Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
DNA Specialty Inc.  does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, DNA Specialty Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, DNA Specialty Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to DNA Specialty Inc. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless DNA Specialty Inc. , its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, DNA Specialty Inc. ) may link to sites operated by third parties. However, even if the third party is affiliated with DNA Specialty Inc. , DNA Specialty Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of DNA Specialty Inc. . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, DNA Specialty Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Contact Us:

Trydna.com
1415 W 178th Street
Gardena, CA 90248

Customer Service # 310-767-4070